Get tech support for your O2 issues

Resolved! I do not need 2 mobile number accounts

hello, my latest bill says that I have 2 numbers. NOOO I only have one number which is [personal details removed] Please can you just record this number as this is the correct one and erase the other one please ? Itmay create confusion later on so be...

Resolved! Need help via talking to customer services for advice

Did not rec the govn'emergency contact on Sunday at 3-00 pm on either of our 02 mibile numbers Please advise

Emergency test

HiI did not receive an emergency alert yesterday. My phone is a smart phone Samsung Galaxy S10 and it was turned on. Can you tell me why I did not receive the alert.I look forward to hearing from youLiz

I watch code 110

Hiive spoken to customer services today about what seems to be (looking on the forum) the dreaded call 202 mention code 110. When trying to purchase / activate mobile data for my phone.they haven’t been much help to be honest.has anyone got a way for...

Alert not received

I never received the warning alert today

Resolved! Content control

I would like the content settings lifted from my number please

Resolved! Can WiFi calling be used on O2

I don't get a signal indoors at home. Can WiFi calling be used?

Apple Watch data plan tech support

I have been an o2 customer since 31st January 2023, signed up to the Volt package, as i took out the M500 Virgin media broadband package also. I have 2 issues with my o2 account, as follows; Although my Volt benefits states it is activated (when i ch...

No Caller ID on incoming calls - help!

New iPhone 14 pro 2 days ago. 24 hours ago I ported my old number across. Since then all incoming calls have said 'no caller ID' even if they're in my contacts. Outgoing calls work fine. Anyone managed to fix this?

Resolved! Signal problems

Signal problems all the time Got a message again this morning saying you can't fine a problem. Great except do a signal check and it tells us there is a problem with a nearby mast and the engineer's are working on it So what is it no problems or they...

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