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Forum Posts

No calls or texts

Hi iam still trotting to resolve the issues listed below, was told Tuesday that I would receive a call back but iam still waiting. this morning both of my lines have been blocked from calls texts. so this is the only way I can contact you. Hello, Fur...

Jjorr by Level 1: Joiner
  • 851 Views
  • 1 replies
  • 0 kudos

Resolved! Ipad number

How do I receive a authorised identification code on my iPad 

AndyOtt by Level 1: Joiner
  • 823 Views
  • 3 replies
  • 0 kudos

Customer Service

I am honestly lost for words with your lack of care with customer accounts. Not only have you disconnected my current mobile, you have also disconnected my new number leaving me with no phone!!!!!!!. Your online chat function works, then changes to e...

Ceels by Level 1: Joiner
  • 961 Views
  • 5 replies
  • 0 kudos

PAYG - question to remove the device won't go away!

When I log into my O2 account, under my PAYG details there's a box saying "Are you sure you want to remove this device?".I DO NOT wish to remove it. I have clicked on the link which says "I want to keep this device", but nothing changes - the questio...

CC81 by Level 1: Joiner
  • 2022 Views
  • 7 replies
  • 0 kudos

Lost mobile number - Virgin Mobile transfer

Hi all, I hve a bit of a strange issue. Im part of the group who should have been moved over from virgin mobile but have had alot of issues.Virgin Mobile decided I was dead so instead of transfering my account they closed it instead. I contacted them...

AFribbo by Level 1: Joiner
  • 944 Views
  • 3 replies
  • 0 kudos

Text messages

I don't receive text messages. I changed the SIM card, I changed the phone, I also checked on other phones, the problem occurs everywhere. I called the hotline and was promised a solution to the problem, but that was not the promise. What else can I ...

Baska851 by Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos