Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I had upgraded my phone and I tried for many days to contact costumer service to make insurance i can't get in touch with them
Hi I recently upgraded to an iPad, unfortunately my number has went on to it and now my phone won't make or receive calls. I've tried putting the SIM card out of the iPad in the phone but it tells me I've no service then. Can anyone help as I need my...
My contact has been cut off due to change in payday because of everything that's going on, but being a key worker I need my phone for work and to stay in touch with my daughter and family. I have tried to contact O2 on the phone but there is no one p...
Hi - having previously been able to send pics, I'm now getting 'not sent:service not activated' when I try. Checked previous community discussions on this issue but can't find a solution that works/applies. I have tried sending ACTIVATE to 2020 just ...
Hi I have two mobile numbers but the accounts are not merged - how do I merge them as one is not set up correctly and I want to upgrade them both?
Hello all, Where I live I've not got great signal, barely get 1 bar on the best of days. I upgraded my phone to ensure I could have Wi-Fi calling, I now have a device that supports and it is enabled in my O2 settings. The issue is - is that it still ...
I have no 4g at all. Message on my phone popped up saying O2 have switched off 4g calling ? Can you please help me getting my 4g back it is important for me at this current time with my health conditions
Hi. I have contacted you regarding this issue before. I have no signal, so I am unable to phone /recieve calls and send / recieve text messages. This has been ongoing for a month and a half (mid February). I've read it could be an issue with the ante...
I have opened an attachment on whats app showing a funny video clip. It sent text messages to some of my address book contacts with a link saying it was from me, I had no sent items on my phone though. I use the I phone 6s. I am now worried if it has...
I will put this as I received it as a voice mail notification, not an actual voice mail. Please advise weather it is a scam or otherwise.1. Voice mail notification in messages -> Taped it.2. Voice mails opens with the, "create"or "update" contact scr...
