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Two O2 mobiles - help!

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Kkmizz
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on ‎24-04-2022 12:16

on ‎24-04-2022 12:16

Hey so I have two mobile phones with O2. I have my main mobile on the app so I can check my bills keep and eye on my data usage etc. I cannot for the life of me work out how to add my second line to the account! I have googled it and what people are saying to click doesn’t appear for me so I am lost! Can you help please? Thank you 

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MI5
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on ‎24-04-2022 12:21

on ‎24-04-2022 12:21

@Kkmizz 

You need to bring in other products which is in your details in your MyO2.

Other products.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎24-04-2022 12:21

on ‎24-04-2022 12:21

@Kkmizz 

You need to bring in other products which is in your details in your MyO2.

Other products.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Kkmizz
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on ‎24-04-2022 12:35

on ‎24-04-2022 12:35

Thank you! I have just tried but says it’s already linked to a my o2 account which is isn’t. I will have to call in I guess. Thanks for your help though much appreciated!

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MI5
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on ‎24-04-2022 12:37

on ‎24-04-2022 12:37

@Kkmizz 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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