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Switched from Virgin

Thepower15
Level 1: Joiner
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Hi my daughter had a contract with Virgin but obviously its switched to o2 , she wants to know how long she got paying the handset off but we can't find the details for the credit agreement etc we've tried on virgin Web page but it doesn't work any more . Any ideas would be amazing thank you 

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Enlli
Level 67: Unsung hero
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The agreement is still with Virgin so you need them 

Try ringing 150 from a Virgin landline or 0345 4541111 or call at their community where agents as still on hand

https://community.virginmedia.com/t5/Virgin-Mobile/bd-p/OtherMobile

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 67: Unsung hero
  • 8074 Posts
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Registered:

The agreement is still with Virgin so you need them 

Try ringing 150 from a Virgin landline or 0345 4541111 or call at their community where agents as still on hand

https://community.virginmedia.com/t5/Virgin-Mobile/bd-p/OtherMobile

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Thepower15
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Thank you for the quick reply , I will try this what you suggested 

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