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Spain Data

Ellen456
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Hello, I am in Spain and my data will not work. I have travelled to Europe this month before and everything has been fine. I have even added a bolt on and nothing will load. What can I do? Thanks 

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Cleoriff
Level 94: Supreme
  • 111803 Posts
  • 800 Topics
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Registered:

@Ellen456 

Some things to try:

  1. Manually search for another network
  2. Reboot the phone
  3. If you have an iPhone change your data APN to "mobile.o2.co.uk"
  4. Try toggling Airplane mode on/off (it often helps kickstart things)
  5. If still not working then contact O2 to remove the Roaming bar on your account

 If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 2
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Cleoriff
Level 94: Supreme
  • 111803 Posts
  • 800 Topics
  • 6571 Solutions
Registered:

@Ellen456 

Some things to try:

  1. Manually search for another network
  2. Reboot the phone
  3. If you have an iPhone change your data APN to "mobile.o2.co.uk"
  4. Try toggling Airplane mode on/off (it often helps kickstart things)
  5. If still not working then contact O2 to remove the Roaming bar on your account

 If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
184 Views