Sim swap

[Biskit]

Just switched Sims from virgin,when does my virgin number become active

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Guide: Migration & porting into O2  

[Enlli]

Did Virgin give you a PAC code or did they say they would handle it? They are not good at carrying that out.