Solved: Sim swap

Biskit · ‎24-01-2023

Just switched Sims from virgin,when does my virgin number become active

jonsie · ‎24-01-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Guide: Migration & porting into O2

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎24-01-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Guide: Migration & porting into O2

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Enlli · ‎24-01-2023

Did Virgin give you a PAC code or did they say they would handle it? They are not good at carrying that out.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

Sim swap

Could process payment

No order confirmation, no refund.

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