Sim card

[david-02]

Hi we have had a sim card from yourself for 2 months and never used it has my partner was waiting for her pay has u go to run out. We were told when it was nearly done to get in touch and u would send a new one out with her old number so she could keep it how do we do this please 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

[MI5]

@david-02 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: Migration & porting into O2