Service stopped
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on 28-01-2024 15:33
Hi
I changed the tariff on my daughter's phone yesterday, now the O2 service has stopped. Are the two connected?
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on 28-01-2024 15:37
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on 28-01-2024 15:37
Shouldn't be connected
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 28-01-2024 16:33
If a new sim was ordered with the change the old sim would have been disconnected.
The new sim will arrive ready to use.
If not, check guide here Guide: Is the network down for me or everyone?
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