Solved: Server Unreachable - Page 2

Nickey · ‎07-02-2021

When I am on a phone call, the call keeps dropping. Most of the time I just call back but sometimes when I try to call back I get 'server unreachable'. Really starting to get on my nerves, been going on since backend of last year. Never had this problem with any of my other phones. Currently on s20 ultra with a 4g sim card. Have the 5g card but don't know how to swap all the info over (ps 5g not available in my area anyway).

Nickey · ‎10-02-2021

Didn't work. Still getting cut off. Just tried ringing O2, even getting cut off there. Sent message through O2 page complaining got text message back saying there is no issue. Starting to feel gggrrrr

MI5 · ‎10-02-2021

@Nickey

I'll ask @O2Lisa to take a look for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2Lisa · ‎10-02-2021

Thanks for the tag @MI5

I'll private message you @Nickey and get this looked further in to for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

MI5 · ‎10-02-2021

Thanks @O2Lisa

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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