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MANSO · ‎14-10-2022

unable to change ring time length to 49 secs. Watched video used correct code and other ideas on setting but does't work?

MANSO · ‎14-10-2022

Unable to change ring time to 30 secs, tried everything suggested!!

View solution in original post

MANSO · ‎14-10-2022

Unable to change ring time to 30 secs, tried everything suggested!!

Enlli · ‎14-10-2022

Well known problem with O2 since they introduced WiFi Calling

Only way round is to get O2 to turn off WiFi Calling on your account. You can then set the time. Then get WiFi Calling turned on once more.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎14-10-2022

@MANSO

You need to ask O2 to turn off wifi calling on your account first.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MANSO · ‎14-10-2022

I have wi fi calling switched off but the code input to extend ting time does not work. This is what The Forum told me to do.

jonsie · ‎14-10-2022

Have you called customer service to have them switch off wifi calling?

It isn't enough to switch it off in the website or app

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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