Solved: Repair

Cc589 · ‎07-02-2022

Hi I have broke the screen on my phone and need to get it repaired

it had an unfortunate accident with a spice jar falling out the cupboard

is it covered I’m the warranty or would I need to pay ?

MI5 · ‎07-02-2022

You would need to pay or claim off any insurance you may have for it.

https://www.o2.co.uk/help/device-and-sim-support/device-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎07-02-2022

@Cc589

You would need to pay or claim off any insurance you may have for it.

https://www.o2.co.uk/help/device-and-sim-support/device-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎07-02-2022

@Cc589

It wont be covered by warranty, i am afraid to say.

I would check your household / bank insurance otherwise you will need to pay to repair the screen.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Bambino · ‎07-02-2022

@Cc589 If you don't have insurance the cost of repair will be down to you. Check your homeowner's contents insurance policy, if you have one, or check with your bank, as some insure mobiles.

I DO NOT WORK FOR O2

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