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Refund

Fionaoxley
Level 1: Joiner
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on ‎14-11-2024 09:31

on ‎14-11-2024 09:31

I have recently transfered to another network. I have now received an email from o2 to inform me I have a refund and need to log into my account and add my bank details to allow o2 to pay this refund but my log in no longer works so I am unable to do this. How can I receive my refund?.

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MI5
Level 94: Supreme
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on ‎14-11-2024 09:44

on ‎14-11-2024 09:44

@Fionaoxley 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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