Problems with sending texts

Coz1505 · ‎20-09-2022

I seem to be unable to send some texts but it is totally random. Some numbers the text never delivers on others I may be able to send some but not always.

I've restarted my phone, tried sending texts in different locations to try different signal strengths and it makes no difference. Any ideas ?

Coz1505 · ‎20-09-2022

OK I will give it a go.

O2Emma · ‎20-09-2022

@Coz1505 Ok fingers crossed that was the issue if it persists test sim in another phone if possible . If you need any further help just tag me on this thread .

Thanks o2Emma

Breanna · ‎21-09-2022

Hi @Coz1505 any luck with those new settings?

Coz1505 · ‎21-09-2022

Still got a failed text this morning

Unfortunately I do not have another phone I can try my O2 sim in so a bit stuck.

MI5 · ‎21-09-2022

@Coz1505

Try changing your message app to Google Messages.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Breanna · ‎26-09-2022

Hi @Coz1505 were you able to get this sorted?

O2

Lost sim card

Unlatch my device

Call from O2 about change of SIM

transfer my number to new sim

Pixel watch 2 LTE