Porting - no phone for 24 hrs

[Seesaw22]

Hi,

Porting from Vodafone to O2 but keeps failing - no phone for 24 hours. Can @O2Sarah- or @Martin-O2 please help ?

[Cleoriff]

@Seesaw22 

Neither of the two advisors you mention are on today. You need @O2Ryan or @megjess.

Or you could try Social media

Message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[Seesaw22]

Hi,

Porting from Vodafone to O2 but keeps failing - no phone for 24 hours. Can @O2Ryan or @O2megjess please help ?

[Seesaw22]

Many thanks @Cleoriff

[O2Sarah-]

Hi @Seesaw22 , Sorry to hear you are having issues with your port

I will send you a private message so we can look into this for you

[Cleoriff]

Thanks @O2Sarah- x