Not receiving OTP texts from amazon

[Pat456]

Hi, I was trying to log into Amazon and I have a three step verification.(OTP) Nothing arrived on my mobile. Contacted Amazon who confirmed that the codes were being sent and to speak to my provider. 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202