No signal since virgin changeover

[R1k]

Hi

i have no signal since the swap. Only get E and no G. 
Can anyone advise. 
Thanks

[pgn]

Have you still got a Virgin SIM in your phone, @R1k? You may find it sorts some issues out when you change it to a branded O2 SIM, and an O2 Shop can do that for you if you go in with some photo id to show them. Good Luck!

[MI5]

@R1k 

Check if your apn has updated to O2.

Android - https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

iPhone - https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5...

[R1k]

@pgn thank you I’ll call in to a shop and try that