No signal in new area

AnnaF192 · ‎08-01-2024

Hi, I've moved to a new area and have no signal. My partner has signal and he's recently moved to O2. I've checked network tracker - no alerts, I've reset my network setting - no change. Correct me if I'm wrong but he has an iphone, and I don't, so I don't believe I can test my sim card in his.

Please advise

MI5 · ‎08-01-2024

@AnnaF192

Sim will work in any phone to test.

Guide: Is the network down for me or everyone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎08-01-2024

As another phone on O2 is working this is clearly not a network issue, in this case at least.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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