Solved: New sim no data

Allyuffy1 · ‎27-10-2022

My phone was stolen nearly a week ago so it was blocked and so was the sim.

Got a new phone this week and the new sim arrived yesterday. Blocks removed. Everything works fine other than the data.

Rang o2 customer service who said to reset my phone, take out the old sim etc but still no working. Can anyone help me?

gmarkj · ‎27-10-2022

Sounds like there are still some blocks on your account @Allyuffy1

Try messaging o2 using social media:

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎27-10-2022

Sounds like there are still some blocks on your account @Allyuffy1

Try messaging o2 using social media:

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2