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Lost signal after transferign nubmer

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MtEmp
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‎01-08-2022 17:03

‎01-08-2022 17:03

Today I had my mobile number transfered from Three to 02 (happened at about 12.30), however about 4.30pm I've lost phone signal.

 

I have a work phone which is on 02 and that works fine, so I know it's not the local masts.

 

I've rebooted my phone severall times however still got no phoen signal.

 

If there something that i need to do and I havent been told about?

 

Has anyone else had this issue - if so please advise?

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MI5
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‎01-08-2022 17:16

‎01-08-2022 17:16

@MtEmp 

You can try resetting your network settings. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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Registered:

‎01-08-2022 17:16

‎01-08-2022 17:16

@MtEmp 

You can try resetting your network settings. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MtEmp
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‎01-08-2022 17:18

‎01-08-2022 17:18

How do I do that?

 

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MtEmp
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‎01-08-2022 17:19

‎01-08-2022 17:19

I've got an iPhone - sorry 

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MtEmp
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‎01-08-2022 17:24

‎01-08-2022 17:24

Managed to reset network settigns - all sorted now

 

Cheers

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MI5
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‎01-08-2022 22:23

‎01-08-2022 22:23

Sorry for not getting back sooner but glad you're sorted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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