Error 14 adding Apple Watch data plan.

[NigelDunckley]

Hi please can someone DM me with help for this one? I had an issue on the first install of my watch (which did allow me to add the plan) and now the second attempt is generating error 14 when trying to add the plan.

Looking at previous posts it appears this can be resolved?

[Cleoriff]

@NigelDunckley 

I'll tag @O2Sarah- to see if she can help.

[O2Sarah-]

Thanks for the tag @Cleoriff 

@NigelDunckley I will send you a private message so we can check your account.