Email is already registered

[Reecey]

So I recently ordered a broadband deal with virgin and it comes with a 02 sim card. I received a email saying they can't process the order for the sim card because my email is already registered with 02. Can anybody help me on this?

[Bambino]

This is not O2. This is a customer community. No one here has access to anyone else's account.

@O2Ryan or @O2Emma can you please assist @Reecey?

[O2Emma]

Hi @Bambino  I will pick this up thanks.

Hi @Reecey I will send you a private message to look into this for you.