I had an Apple Watch S5 and iPhone 12 Pro happily synced and using mobile data etc.
Broke watch screen and sent for repair.
Bought new Series 8 watch. Set it up on backup and O2 sync from old watch.
Didn’t try on 4G, but it did set up.
Old watch came back. Bought new data plan for it. Paired etc and synced.
THEN both watches became generally unhappy about using 4G (but not always) so I unpaired and reset.
An hour on the phone to O2 actually made it worse and now neither watch will set up and both give error 14.
Tech people will ring me within 5 working days I have been told.
Apparently my e-sims couldn’t be reset…
Can we resolve this?
