Disney + add on

[JoshuaBacon]

Hi, I cant seem to activate my disney + add on! it just keeps saying the same thing:

"There was a problem activating your subscription.
To start streaming, try activating again, if the problem persists, contact your service provider."

It just keeps doing the same, over and over.

Kind regards,

Josh

[jonsie · Accepted solution]

Check this guide

Guide: Adding and removing O2 Extras  

If you still have problems give them a call on 202 or 0344 809 0202