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Data not working in Italy

H_B1
Level 1: Joiner
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Hi! I recently switched from a Google Pixel 4 XL to a iphone 11. Everything was working fine after the switch, but then I then moved to Italy (from the UK) and now I cannot get my data to work on the new iphone. My data worked with the iphone in the UK, and I haven't gone over my data plan. I turned on my roaming and I've tried switching the phone on and off multiple times, activating airplane mode, turning off wifi, selecting a specific data plan in country rather than simple 'automatic'. Nothing is working.

 

Everything else is working fine - calls, texts, wifi, it's just data. 

 

I am in Italy for the new month and really need data to be able to travel. Any help would be really appreciated! 

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pgn
Level 74: Whizz kid
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Check your APN is set to mobile.o2.co.uk, @H_B1 

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RafaC
Former Staff
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Hey @H_B1 did you manage to sort it out?

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