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Data discrepancy

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GazzaChurchend
Level 1: Joiner
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on ‎05-06-2024 13:13

on ‎05-06-2024 13:13

My new order NC71748393 says 5Gb of data whereas my contract through Virgin states 10Gb can you confirm I’m getting the 10Gb I was originally told?

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madasaf1sh
Level 78: King of Kings
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on ‎05-06-2024 13:25

on ‎05-06-2024 13:25

@GazzaChurchend 

It will be doubled within 14days as per the Volt Benefits. 

If it hasnt after 14days then If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
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on ‎05-06-2024 13:25

on ‎05-06-2024 13:25

@GazzaChurchend 

It will be doubled within 14days as per the Volt Benefits. 

If it hasnt after 14days then If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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