Hi,
I recently joined you O2.
My intention was to bring two numbers to the same account on Sim Only.
Less than an hour after passing a Credit Check for my first number I failed one for my next attempt on another number
I emailed the people at Credit Referrals about a week ago and have heard nothing. Apparently it is impossible to speak to them directly.
O2 operators are very helpful but are unable to help.
I am 70 years old, own my own home, solvent and don't have any loans.
I was so concerned that I checked my credit score. It's 725 which apparently is OK.
I don't really know what I can do now, if anything.
Can you folks help?
