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Callers or people I call can't hear me well enough to converse when using my phone in my home

MaryPixel6a
Level 1: Joiner
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Registered:

I have a new Google pixel 6a bought from O2 a few weeks back to replace my O2 Google Pixel 3 (which I didn't have problems with).

In and around my house, people I call or who call me say I sound robotic or crackly or drop out completely so impossible to have a conversation. I have made and received calls away from home with no problem.

Have turned on WIFI calling and Adaptive connectivity but problem still not resolved.

Phone is useless to me if I can't make and receive calls - Any ideas?

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MI5
Level 94: Supreme
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Registered:

Well done @MaryPixel6a 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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