Apple watch

Anon8 · ‎09-08-2022

Hi I’ve got a pay monthly iPhone linked to an Apple Watch but keep getting error code 14 when I’m trying to link the mobile data. Any ideas?

they’ve already tried unlinking then linking and turning off the devices. I’ve reset the Watch too and the iPhone is uptodate with updates. Customer services and the O2 shop are clueless and no help

Anon8 · ‎09-08-2022

@O2Lisa can you help please?

O2Lisa · ‎09-08-2022

Hi @Anon8, course I can.

I'll message you privately and look in to this for you 😊

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

AL9 · ‎16-08-2022

Hi O2Lisa,

I have the same error 14 connecting my apple watch to O2. Could you give me advice how to solve it?

Thank you very much in advance:)

MI5 · ‎16-08-2022

@AL9 wrote:
Hi O2Lisa,
I have the same error 14 connecting my apple watch to O2. Could you give me advice how to solve it?
Thank you very much in advance:)

@O2Lisa

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2Lisa · ‎17-08-2022

Morning all, thanks for the tag @MI5.

@AL9 I'll message you privately and look in to this for you.

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

O2

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