Apple Watch Ultra - Code 90 Error

[Cbnycldn]

Hi, I just bought a new Apple Watch ultra and subsequently bought the data add on to use data on my watch. It’s been just less than a week of it functioning fine, but today I went to turn on data on the watch (as I was planning to use without my phone) and the option to toggle on and off data was gone.

I then went into the watch app on my iPhone 13 Pro and it showed the o2 data service for the watch as inactive - and once you clicked it (hoping to reactivate) the only option was to delete it.

I did just that and then tried to

add the data service back again and went through the prompts and just at the point of it being added it halts and I get error code 90.

Please can you advise on how to get data back! 

[Cbnycldn]

@O2Georgina hear you may be able to help?

[O2Georgina]

@Cbnycldn  I will send you a private message

[Grenadine_73]

Am having the same issue with this error code 90 

thr airtime data lost on my watch and I can get it back 

please help 

[Grenadine_73]

I can’t get the air time data back on my watch 

[HACKRCHILD]

Hi I have the same error. Data plan stopped working and I now cannot re add it. Keep getting error code 90. Apple Watch ultra. 

[KarlP]

Hi, I am having exactly the same error code 90 message with my Apple watch Ultra and cannot connect to sim.

Can you assist @O2Georgina 

Thanks

[think]

This is EXACTLY my issue. Sim worked fine for a week and yesterday it went down. Tried to reinstall exactly as you did .. and got exactly your results. 

HELP !!

[gmarkj]

Quite a few people here needing some support @O2Ryan 

Can you see if you can help @Grenadine_73  @HACKRCHILD  @think and  @KarlP ?

[Amo315]

Can i get an assistant I have the same issue 

thanks