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4g / 5g in Norway

DG8
Level 1: Joiner
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on ‎08-03-2022 20:21

on ‎08-03-2022 20:21

Hello, currently away in Norway. For some reason, my signal is full but only getting an E rather than 4g or 5g - when I am on apps it just fails to load or games a ridiculous amount of time. A colleague who is here is also on o2 network and they are getting full 5g. Please could someone help? I have the o2 travel bolt on and so shouldn’t be anything to do with this. I have tried switching the phone on and off, as well as mobile data too. Thanks

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MI5
Level 94: Supreme
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on ‎08-03-2022 20:51

on ‎08-03-2022 20:51

@DG8 

Try manually searching for a different network and if using an iPhone, change the data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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