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why hasn’t my tariff started

JensenBates
Level 1: Joiner
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i moved from a £15 tariff to a £20 tariff after i had used all my data as i need the data when i’m on the go and i did that last night and i still haven’t received the data or the confirmation message that it has been changed even though i have payed for the tariff 

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jonsie
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MI5
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@JensenBates 

You will need to add a bolt on to get you through to your anniversary date.

https://www.o2.co.uk/help/pay-as-you-go/bolt-ons

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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