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Start my changed tariff today

Jordan7494
Level 1: Joiner
  • 1 Posts
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on ‎29-08-2024 09:06

on ‎29-08-2024 09:06

Hi I recently bought an o2 sim and topped up £20. Automatically o2 took £10 off my balance and chose the £10 tariff which included unlimited calls and texts and 8gb of 4g data. I did not chose this. I would like to change to the £20 tariff today as I have already run out of data.

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gmarkj
Level 66: Unequalled
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on ‎29-08-2024 09:28

on ‎29-08-2024 09:28

You need to call customer services then @Jordan7494 as this is a customer community and we can't access your account.

All numbers to call are in the Contact Us link at the bottom of this page, and in the guide below.

Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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