urgent help needed please

[Anonymous]

Hi, we brought my son a new phone to use with my existing 02 account. As requested you sent a new sim card (no telephone number). The new phone is a motorola moto e. The phone is unlocked so is fine to take the sim. Can you please help me sort this account out, as im sure you will see, I am paying for absolutely no service 

[jonsie]

I have to agree with MI5 as it sounds the obvious problem. Not site the Op is going to come back though. ...

[Anonymous]

They've obviously thought they contacted cs & maybe thought the problem resolved, let's hope they do come back

[MI5]

@Anonymous Please come back and review your post.

[Cleoriff]

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@MI5 wrote:

@Anonymous Please come back and review your post.

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Thats twice they have been called now...and not listening...:smileywink:

[Anonymous]

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It really is time someone sorted this mess out.   There must be an easy way to ensure that O2 Community cannot be confused with the actual real O2.   After all one lot is here to help; the other lot there to sell things, make profit, confuse customers and irritate them beyond endurance.  

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@Gerry that is the best I have read all day!  The Community exists to correct all the errors the CS make. And we do a darned better job of it than they do. One day o2 will see the error of their ways. After all surely people like @MI5 are worth more than a mere £50 per month to o2???

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[Anonymous]

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After all surely people like @MI5 are worth more than a mere £50 per month to o2???

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 Well, er, hmm,  - let's not go overboard @Anonymous 

[Anonymous]

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@Anonymous wrote:

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After all surely people like @MI5 are worth more than a mere £50 per month to o2???

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 Well, er, hmm,  - let's not go overboard @Anonymous 

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@Anonymous of course @Anonymous,  a fine fella worth much more than £50 per month 😆😆

[MI5]

Yep, we all know Gerry's value

[Anonymous]

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@Anonymous wrote:

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@Anonymous wrote:

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After all surely people like @MI5 are worth more than a mere £50 per month to o2???

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 Well, er, hmm,  - let's not go overboard @Anonymous 

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@Anonymous of course @Anonymous,  a fine fella worth much more than £50 per month 😆😆

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There is absolutely no truth in the rumour you may have heard that they have offered me that sum to stop posting daft messages in 2015 -  apparently I have been tiring out the Mods (or are they Rockers?)

[Anonymous]

Everyone adds their own value & in other ways. No one person is the same