switching sims

[louisedlk]

have a current contract that doesnt run out until october but i have just ordered a new phone. id like to keep the same number, is this possible even tho the orginal contract is still running?

[Anonymous]

Have you ordered a new handset alone or a new contract?

[Anonymous]

Yes just use the same SIM card or if the phone takes a different sized SIM card then Any O2 shop can do this swap for you.

Http://swapmysim.o2.co.uk or by using this link once yiu have the correct sim you can pick up from any O2 shop and your new phone.

Would you like some further knowledge on sim swapping ?

[MI5]

---

@Anonymous wrote:
Have you ordered a new handset alone or a new contract?

---

This is the important question that needs answering before we can go any further with any advice.

[louisedlk]

iv added a new contract on to my account

[Anonymous]

You can only have one number per SIM card so yiu would have to pay the first up and move the number over to the new contract.

[MI5 · Accepted solution]

To keep your original number you will have to cancel that account and move the number across - That will incur cancellation fees unfortunately.

[louisedlk]

can u not just switch the 2 different numbers since they are both on my personal account?

[Anonymous]

Whilst it is not the question you asked, as you are likely to incur fees to end the existing contract, you could sell the existing handset to a reputable recycling firm to reduce or if you are lucky recover the cost?

[MI5]

---

@louisedlk wrote:

can u not just switch the 2 different numbers since they are both on my personal account?

---

No, unfortunately not, but you can use the sims in the opposing phones.