student discount

[sharpcroft]

I have a Totum (NUS Extra) card which should entitle me to a 20% discount on my new upgrade (taken today 06/04/20), i can only find reference to Unidays discount on the MyO2 page.

I cannot sign up to Unidays as my study place, Association Of Chartered Certified Accountants is not eligable for a Unidays account due to being a study at home course.

Can anyone help?

I have a code but it gets rejected when texting it to 61202

[gmarkj]

The only advice we have is on the link below:
https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...
A similar thread from a couple of years ago:
https://community.o2.co.uk/t5/Pay-Monthly/Student-discount/m-p/1219627/highlight/true#M167749

[sharpcroft]

The link only mentions Unidays, when i upgraded over the phone (less than an hour ago) i was told to contact customer services but unfortunatly due to the current CV19 situation customer services are not taking any calls apart from urgent calls.

I only have limited time to apply my code!

Sharpcroft

[sharpcroft]

Can admin help me out?

[MI5]

@Marjo @Martin-O2 ?