Solved: refund after cancelled o2 contract

Anonymous · ‎19-11-2012

Hi o2,

I have recently cancelled my o2 contract at the end of the 24 month period. I have a credit balance of GBP 42 on my latest bill dated 19 November. How do I get this money please?

thank you,

tim

adamtemp64 · ‎19-11-2012

you can fill in the o2 web form.

https://www.o2.co.uk/apps/help/help?qid=1&q1=34

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

adamtemp64 · ‎19-11-2012

you can fill in the o2 web form.

https://www.o2.co.uk/apps/help/help?qid=1&q1=34

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎19-11-2012

thank you for the helpful response. tim

Anonymous · ‎17-01-2017

I'm having a similar issue after cancelling my Pay Monthly contract within the cancellation period and paying my bill. Unfortunately, I'm unable to submit information using the form provided. It says submission failed. Please help me resolve this issue since additional money was drawn from my debit card.

jonsie · ‎17-01-2017

You will need to speak to customer service to get a refund of any overpaid amount if the form isn't working for you.

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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