Solved: old bills?

Anonymous · ‎16-10-2017

I need to get April 16 to March 17 bills for my tax return, anyone know how I can get these?

MI5 · ‎17-10-2017

Please remove your number to avoid spam as this forum is public.
If you can’t log into your MyO2 you need to call customer service to get the login details for your account first, then you can access the services offered by your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎16-10-2017

Hi @Anonymous Have a look at this guide https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Veritas Numquam Perit

MI5 · ‎17-10-2017

Consumer or business contract?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎17-10-2017

Good morning @Anonymous and welcome to our forum! Did you manage to find the bills in the end or can we help further?

Anonymous · ‎17-10-2017

Thank You, unfortunately that did not work for this number

Anonymous · ‎17-10-2017

its a consumer contract Thanks

Anonymous · ‎17-10-2017

Unforunately not Marjo, my number is xxx and I can't seem to link it up with my wifes phone on my o2. Can you help? I need bills from april 16 to march 17.

MI5 · ‎17-10-2017

Please remove your number to avoid spam as this forum is public.
If you can’t log into your MyO2 you need to call customer service to get the login details for your account first, then you can access the services offered by your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎18-10-2017

Thanks for the advice, will do now.

Marjo · ‎24-10-2017

Hey @Anonymous did you manage to sort the My O2 issue with customer services in the end and access the bills?

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