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netflix paused

jackhodgin
Level 1: Joiner
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I have a netflix subscription through my phone bill and it has paused

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madasaf1sh
Level 78: King of Kings
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@jackhodgin 

 

You need to speak to Netflix, as the only thing I can think of is with all the changes by them to the plans they have removed the billing method, not a lot o2 can do about... 

 

Netflix help article below:

 

https://help.netflix.com/en/node/100882

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 11905 Posts
  • 66 Topics
  • 3211 Solutions
Registered:

@jackhodgin 

 

You need to speak to Netflix, as the only thing I can think of is with all the changes by them to the plans they have removed the billing method, not a lot o2 can do about... 

 

Netflix help article below:

 

https://help.netflix.com/en/node/100882

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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