need to speak to a human

[CF14]

I have a new phone (also O2) and want to change my phone number from this phone and cancel it (no ending 041) but am having problems with it.

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Guide: How to change your mobile number