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migrate number

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badstart
Level 1: Joiner
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on ‎18-01-2022 18:07 - last edited on ‎19-01-2022 15:44 by

on ‎18-01-2022 18:07 - last edited on ‎19-01-2022 15:44 by

I have just bought an I phone 13 I want to migrate my number from Plan.com (business account) to O2

my number and the number o2 gave me with my new phone is [Removed]

 

 

please sort this out ! it can't be this difficult !!!???

 

regards 

Hugo Treays

 

[mod edit: please do not post phone numbers on the public board. Thanks!]

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MI5
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on ‎18-01-2022 18:11

on ‎18-01-2022 18:11

@badstart 

You'll need to call 8002 and speak to business customer services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎18-01-2022 18:11

on ‎18-01-2022 18:11

@badstart 

You'll need to call 8002 and speak to business customer services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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on ‎18-01-2022 18:30

on ‎18-01-2022 18:30

Please remove your mobile numbers from this post as you are liable for anyone who uses the data for nefarious purposes as you posted them in a public forum..

 

It is actually a lot more difficult with plan.com and you can't just migrate your number across to o2.

 

You need to follow the details in this  guide here from plan.com, as if you are still in contract you have to pay charges. 


It might also need a PAC code, as plan.com are a sort of MVNO type platform.

 

https://www.plan.com/cancel

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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