itemised bill

[Anonymous]

how do i view my itemised bill online

[perksie · Accepted solution]

It's in MyO2 at the top of the page.

[jonsie]

Click on current bill and then the 'download as pdf' link.

[Anonymous]

Can you get an itemised bill for payg?

[jonsie]

Not as such I'm afraid. O2 can provide you with records of outgoing calls and texts but there is a £10 charge for this. You would need to fill in the Subject Access Form on the website.

www.o2.co.uk/subjectaccess

"Pay & Go customers must be able to prove that they're the owner of the mobile number before any information can be disclosed. This can include proof of purchase receipt or valid registration details.

Please note that we cannot provide:

• Information about incoming calls
• Where you were when you made a call
• The content of text messages
• We also can not help you with things you've stored on your phone – like numbers, photos, video clips or text messages"

[jonsie]

To add, for future reference, if you have an android phone consider downloading SMS Backup+ from Google play. It will back up calls and texts to your Gmail account.

https://play.google.com/store/apps/details?id=com.zegoggles.smssync&hl=en