iphone 6s 25th date

[Anonymous]

is the 25th expected delivery the date it gets to customers or to 02? iphone 6s 64gb

[Toby]

Hi guys,

Live Chat are working at a high capacity, so exact info can at time she hard to obtain. We are however working to make sure everyone gets the info they need.

@Anonymous, have you taken a look at your order tracking page?

[Anonymous]

Toby - The confirmation E-Mail clearly states

Delivery/Collection

Pre-order yours today and

you'll get it on 25 September

Live Chat is no good as they have no idea and cut me off.  I was misled on ordering based on the positive confirmation that I will get my phone on the 25th.

[Anonymous]

toby, i have indeed says dispatched on 19th with parcelline so guess ill get it on 25th.. nearly canceled the order and went for the s6 was not really up for waiting 3weeks

[Cleoriff]

In theory as the phones are currently being released to the couriers for dispatch you 'should' get them on the 25th. If you have no tracking info by that date then you should be contacting CS. We are all customers here and have no knowledge of anyone's order. We can only advise what should be happening..

[Anonymous]

Where the heck is the my order tab?

[Anonymous]

it is a bit misleading to say expected on the 25th then being told 2-3week wait time

[Anonymous]

@Cleoriff I need to ensure someone is in to accept the package.

[viridis]

As written in the FAQ
unless you hear otherwise by email or text, you will get your phone on the 25th.

Please for future reference, go by official statements given by email or text contact from the O2 store, live chat will repeatedly use delivery date as dispatch date and confuse the situation.

[Toby]

Hi guys,

As soon as I have some more useful for you on this I shall update here or send you a message

[Anonymous]

I've just tried to look at my order details, and it says "This information is not available at the moment. Please try again later."