on 01-11-2023 15:18
Hey there,
I've just upgraded to iPhone 15 Pro Max few days ago and I was wondering if my order has been despatched and how can I find the date of delivery as I chose store delivery for it. I did receive the welcome messages as texts and also the contract on the e-mail. When I am going into my O2 app to track the order - in "My orders" section, status shows "completed". Also, the device appears registered as it appears in the app together with the amount that I have to pay for it and also the airtime and extras chosen.
Please advise as I am a little bit confused.
on 01-11-2023 15:21
We are all customers here. No O2 Staff
The best people to contact are the sales team
Sales team, you can call them on 0800 081 0255
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Or Message them on
(Facebook) (https://o2uk.co/O2CFB)
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,,
They should be able to help you.
on 01-11-2023 15:34