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iPad Data used up very quickly

Mil
Level 1: Joiner
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on ‎26-09-2020 12:28

on ‎26-09-2020 12:28

Hello - the data allowance on my iPad is getting used up (when I'm not at home)even though I'm not browsing or sending emails. Can you help pls?

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MI5
Level 94: Supreme
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on ‎26-09-2020 12:36

on ‎26-09-2020 12:36

@Mil 

You need to turn off mobile data in settings as apps will use data in the background.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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on ‎29-09-2020 15:16

on ‎29-09-2020 15:16

Hi @Mil hope the above information helped explain what was happening with your data. Pop back in anytime though if you have any further questions. slight_smile

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