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i have just changed my o2 number, why is my data playing up?

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TullyD90
Level 1: Joiner
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on ‎03-03-2022 00:08

on ‎03-03-2022 00:08

Any ideas?
For example, my Spotify will only play off WiFi, not data or when I try to visit certain sites on safari ( I tried goldsmiths jewellery site & the Spotify website) - it says ‘ safari cannot open page because it could not establish secure connection to the server’

I have data, I have just posted this using data! How the hell can changing my number do this ?!!?!!!

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MI5
Level 94: Supreme
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on ‎03-03-2022 08:00

on ‎03-03-2022 08:00

@TullyD90 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151885 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎03-03-2022 08:00

on ‎03-03-2022 08:00

@TullyD90 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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