@Bambino wrote:
@wesleywalkden18 Just remember you can't decrease it once you increase it until you're out of contract.
I do believe you can go back to your original tariff though, but not a lower priced one than the original.
From the T&C's
(c) Subject to paragraph 1.5 (f) of these Tariff Terms, You can request a transfer to a new monthly airtime tariff with a new Monthly Subscription Charge by logging into My O2, calling customer services or in an O2 shop. Unless you’re on a flexible tariff, during your Minimum Period you can only transfer to an airtime tariff with the same or higher Monthly Subscription Charge than the one you signed up with. If you want to move to an airtime tariff with a lower Monthly Subscription Charge you will need to cancel your Services Agreement for which a fee may apply (see Paragraph 8 of your Services Agreement), and take out a new Agreement.
https://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
