Number keeping.

[Anonymous]

Ok. So I've found a great deal on a resellers website. I already have a monthly rolling contract with o2 so easy to cancel. What I need to know is how easy is it to keep my number if I get a new phone and contract with a reseller. Staying with O2.
Thanks.

[Cleoriff · Accepted solution]

Hi @Anonymous

All you need to do is call customer service and ask them to migrate your current number to the new contract

However....Info on keeping your number here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

And cancelling contract here should it be needed https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Contact for O2 here https://www.o2.co.uk/contactus

[MI5]

Just a simple call to 202 to migrate your number.
It will close your old account immediately and generate the final bill which will include a 30 days notification fee.
Make sure you leave your direct debit in place for that account until it’s paid.

[Marjo]

Hi @Anonymous! Lots of great info above from our helpful members, please take a look and let us know if you got all the info you needed? Do you have any additional questions?