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extra charges problems

Jaroslaw75
Level 1: Joiner
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on ‎21-04-2020 15:32 - last edited on ‎21-04-2020 18:25 by Moderator

on ‎21-04-2020 15:32 - last edited on ‎21-04-2020 18:25 by Moderator

Hello, my name is Jaroslaw xxxxxxxxx, I have a problem with extra charges, I dont know why i have those because i dont recognise that they are mine. I think someone went into my account and made thos charges on itunes, may you please help me with my problem, i have never used itunes in my life.

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
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on ‎21-04-2020 15:34

on ‎21-04-2020 15:34

@Jaroslaw75 

You'll need to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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on ‎21-04-2020 15:35

on ‎21-04-2020 15:35

You need to call 202 or the numbers in the link

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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